Communication with our Clients and teams is one of the most important responsibilities of a Project Manager as well as one of the activities we use most often in our daily work. Hence, we keep our communication transparent, to the point, and as clear as possible so that all parties can get on the same page quickly.
But there are times when we assume that since something was said once, everybody remembers it, and we don’t really need to communicate it again, which most likely is a mistake.